Privacy Policy

Last updated: May 22, 2026

This Privacy Policy explains how Saludi Glassware (“Saludi,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit, browse, make a purchase, contact us, subscribe to marketing, or otherwise interact with https://saludiglassware.com/ and our related services (the “Site”).

Personal Information We Collect

We collect personal information that you provide directly to us, information collected automatically when you use the Site, and information from third parties such as service providers, advertising partners, and commerce platforms.

Information you provide to us may include your name, email address, phone number, billing address, shipping address, account information, order details, customer service messages, product reviews, newsletter signups, and marketing preferences.

Order and payment information may include products purchased, order value, shipping details, billing details, payment method details, fraud-screening information, and related transaction records. Payments are processed by Shopify and other payment providers. We do not directly store full payment card numbers.

Device and usage information may include your IP address, browser type, device type, operating system, time zone, referring and exit pages, pages viewed, products viewed, search terms, cart activity, checkout activity, purchase activity, clicks, interactions with forms, ad click identifiers, cookie identifiers, and similar online identifiers.

Approximate location information may be inferred from your IP address or shipping/billing information, such as city, state, region, postal code, or country.

Cookies, Pixels, and Similar Technologies

We and our service providers use cookies, pixels, tags, web beacons, local storage, scripts, and similar technologies to operate the Site, remember preferences, measure performance, detect fraud, analyze traffic, attribute purchases, improve marketing, and deliver or measure advertising.

These technologies may be used for:

• Essential purposes, such as site security, checkout, cart functionality, fraud prevention, and account access.
• Analytics and performance, such as understanding traffic, page views, product views, and how visitors interact with the Site.
• Advertising and measurement, such as measuring ad performance, attributing ad clicks to purchases, building audiences, and showing or measuring targeted advertising.
• Functional purposes, such as remembering preferences or improving your shopping experience.

You can control cookies through your browser settings and, where available, through our cookie banner or privacy choices tools. Blocking some cookies may affect Site functionality.

How We Use Personal Information

We use personal information to:

• Process, fulfill, ship, and manage orders.
• Process payments, refunds, returns, and exchanges.
• Communicate with you about orders, customer service, account activity, and support requests.
• Send marketing emails or SMS messages when you have opted in or where otherwise permitted by law.
• Personalize and improve the Site, products, marketing, and customer experience.
• Measure Site performance, marketing performance, ad attribution, and campaign effectiveness.
• Detect, prevent, and investigate fraud, abuse, security incidents, and policy violations.
• Comply with legal obligations, enforce our terms, and protect our rights.

Advertising, Analytics, and Measurement Partners

We use advertising, analytics, attribution, and measurement partners to understand how visitors use our Site, measure the performance of our marketing campaigns, attribute ad clicks and purchases, improve our Site, and deliver or measure advertising.

These partners may collect or receive Device and usage information, such as IP address, browser and device information, pages viewed, products viewed, cart and checkout activity, completed purchases, form interactions, referral URLs, ad click identifiers, cookie identifiers, and similar online identifiers.

Our advertising, analytics, and measurement partners may include Shopify, Google, Meta/Facebook, TikTok, Pinterest, Klaviyo, ShareASale, Triple Whale, Hotjar, OpenAI Ads, Amazon/Buy with Prime, Judge.me, and other service providers or advertising partners we use from time to time.

We do not intentionally send full payment card numbers through advertising pixels. We also do not intentionally send the contents of customer service messages through advertising pixels.

Tracking Technologies and Consent

We use cookies, pixels, tags, scripts, local storage, web beacons, and similar technologies provided by us and by third parties to operate the Site, remember preferences, secure the Site, prevent fraud, measure performance, analyze traffic, attribute purchases, improve marketing, and deliver or measure advertising.

The technologies and partners we use may include the categories and providers listed in this Privacy Policy, including commerce, analytics, advertising, attribution, email, SMS, customer communication, reviews, session-replay, form, cart, checkout, and fraud-prevention providers.

By accessing the Site and continuing to use it, you acknowledge the use of these technologies as described in this Privacy Policy. Where applicable law requires opt-out rights or other privacy choices, you may exercise those rights using the privacy choices tools available on the Site, recognized opt-out preference signals such as Global Privacy Control, or the contact methods described in this Privacy Policy.

Substantiation of Data-Handling Claims

If you believe your personal information has been collected, used, disclosed, sold, shared, or processed in violation of this Privacy Policy or applicable law, please provide enough information for us to investigate the claim, including the date or approximate date of the relevant interaction, the URL or page involved, the device and browser used, the type of data at issue, and a description of the alleged violation and harm. This request is intended to enable a meaningful investigation and does not limit any rights you may have under applicable law.

How We Share Personal Information

We share personal information with third parties that help us operate our business, including:

• Commerce and hosting providers, such as Shopify, which powers our online store.
• Payment processors and fraud-prevention providers, to process transactions and protect against fraud.
• Shipping and fulfillment partners, to deliver orders.
• Email, SMS, and customer communication providers, to send transactional and marketing messages.
• Advertising, analytics, and measurement partners, to measure campaigns, attribute purchases, and provide or measure advertising.
• Review, customer experience, and support tools, to collect reviews, respond to inquiries, and improve service.
• Professional advisors, such as legal, accounting, insurance, and security providers.
• Government authorities or other parties, when required by law, subpoena, court order, legal process, or to protect our rights, customers, or business.

We may also share personal information in connection with a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets.

Targeted Advertising, Sale, and Sharing

Some of our advertising and measurement activities may be considered “selling,” “sharing,” or “targeted advertising” under certain U.S. state privacy laws, even when we do not exchange personal information for money.

Where required by law, you may opt out of these activities by using the “Do Not Sell or Share My Personal Information” or “Privacy Choices” link on our Site, by adjusting cookie preferences where available, or by using a browser-based opt-out preference signal such as Global Privacy Control.

You may also opt out of certain third-party advertising programs through industry tools such as the Network Advertising Initiative at https://optout.networkadvertising.org/ and the Digital Advertising Alliance at https://optout.aboutads.info/.

Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to request access, correction, deletion, portability, restriction, or objection to certain processing. You may also have the right to opt out of sale, sharing, targeted advertising, or certain profiling.

You may exercise your rights by contacting us through the Contact Us form on saludiglassware.com or by using the privacy choices tools available on our Site.

We may need to verify your identity before fulfilling certain requests. You may also authorize an agent to submit a request on your behalf where permitted by law. We will not discriminate against you for exercising your privacy rights.

California and U.S. State Privacy Notice

For residents of California and other U.S. states with applicable privacy laws, the categories of personal information we may collect include identifiers, commercial information, internet or other electronic network activity information, approximate geolocation information, payment and transaction information, inferences, and customer support or communication information.

We collect these categories from you, from your device and interactions with the Site, from Shopify and other service providers, and from advertising or analytics partners. We use and disclose these categories for the purposes described in this Privacy Policy.

We may disclose these categories to service providers, contractors, advertising and analytics partners, payment processors, fulfillment providers, fraud-prevention providers, customer communication providers, professional advisors, and authorities where required by law.

We do not knowingly sell or share personal information of consumers under 16 years old. We do not use sensitive personal information to infer characteristics about you.

Marketing Communications

If you subscribe to our email or SMS marketing, we may use your contact information to send product updates, offers, abandoned cart reminders, back-in-stock alerts, and other marketing messages. You can unsubscribe from email marketing by using the unsubscribe link in our emails. You can opt out of SMS marketing by following the instructions in the text message.

Do Not Track and Global Privacy Control

Some browsers offer a “Do Not Track” signal. Because there is no consistent industry standard for responding to Do Not Track signals, we do not alter our data collection and use practices when we receive them.

Where required by applicable law, we honor recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, marketing, analytics, fraud prevention, accounting, tax, legal, and compliance purposes. We may retain certain information longer where required or permitted by law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Transfers

If you access the Site from outside the United States, your personal information may be processed in the United States, Canada, and other countries where we or our service providers operate. These countries may have privacy laws that differ from those in your location.

Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us so we can take appropriate action.

Third-Party Websites

The Site may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or business operations. The “Last updated” date above indicates when this Privacy Policy was last revised.

Contact Us

For questions about this Privacy Policy, our privacy practices, or to exercise privacy rights, please contact us through the Contact Us form on saludiglassware.com.